Consumer Medical

Get information from expert physicians to address your questions or uncertainty around any condition or treatment from back pain to surgery to other serious medical conditions. It’s available to all U.S. associates, including your family members (even if they aren’t enrolled in our plans or eligible dependents).

Here’s How It Works
You’ll be an assigned a doctor as a direct contact to lead you through the process.

Review is based on your medical information—collected with your consent—so recommendations are personalized for you.

You’ll get expert insights, highlighting opportunities to optimize treatment and addressing your questions about future care.

Ready to Get a Second Opinion? Call Consumer Medical's Virtual Second Opinion program and speak with a nurse at 1-888-361-3944 Monday–Friday, 8:30 a.m. – 11:00 p.m. ET to get started.