Benefit Contacts

Here is a list of your benefit providers, in case you need to contact them directly or access additional information from their websites.
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Have Questions About... Company... Phone/Web...
Benefits
Medical Anthem Blue Cross Blue Shield Member Services Health Guide 1-844-390-4133 or anthem.com/capitalone
Prescription Drug CVS Caremark 1-877-210-3556 or caremark.com
Dental Delta Dental 1-844-344-8006 or deltadentalva.com
Vision Anthem Blue View Vision 1-866-723-0515 or anthem.com/capitalone
Fertility and New Parent Benefits WIN Fertility

Milk Stork

Fertility IQ
1-844-323-7539 or winfertility.com/capital-one/

1-888-207-6909 or milkstork.com/capitalone

fertilityIQ.com
Medical Second Opinions Consumer Medical 1-888-361-3944
Flexible Spending Accounts Anthem Blue Cross Blue Shield
Member Services Health Guide
1-844-390-4133 or anthem.com/capitalone
Be Well Rewards Program (Incentive Program) Coming Soon Coming Soon
Be Well Health Centers Premise Health mypremisehealth.com
Telemedicine LiveHealth Online 888-LiveHealth (548-3432) or help@livehealthonline.com
Life and AD&PL Insurance The Hartford 1-877-867-4790
Short-Term Disability Sedgwick 1-844-321-CAP1 or claimlookup.com/capitalone
Long-Term Disability Cigna 1-800-238-2125 or mycigna.com
401(k) Associate Savings Plan Capital One Retirement Savings Center
(Fidelity Investments)
1-800-854-4015 or netbenefits.com
Commuter Benefits WageWorks 1-877-924-3967 or wageworks.com
Associate Stock Purchase Plan Etrade etrade.com
Educational Assistance EdAssist 1-855-789-3852 or clients.brighthorizons.com/CapitalOne
Adoption/Surrogacy Reimbursement Anthem EAP 1-855-383-7222 or anthemeap.com (login: Capital One)
Employee Assistance Program Anthem EAP 1-855-383-7222 or anthemeap.com (login: Capital One)
Back-up Child and Family Care Bright Horizons 1-877-242-2737 or go to careadvantage.com/capitalone
College Coach College Coach 1-877-527-3550 or passport.getintocollege.com
Vacation Buy-Up HR Help Center HRHelpCenter@capitalone.com
Other
Enrolling or Making Health and Welfare Benefits Changes Capital One Benefits Center
(Morneau Shepell Benefits Administration)
Access capitalonebenefitsite.com or contact the Capital One Benefits Center at 1-888-376-8836 (options 2, 2, 0)
Enrolling or Making Benefit Changes to your 401(k) Participation (may be done at any time during the year) Capital One Retirement Savings Center
(Fidelity Investments)
1-800-854-4015 or netbenefits.com
Open Enrollment (general questions and eligibility) Capital One Benefits Center
(Morneau Shepell Benefits Administration)
Call 1-888-376-8836 (options 2, 2, 0)
Passwords (for help with Capital One Benefit Site passwords) Capital One Benefits Center
(Morneau Shepell Benefits Administration)
Call 1-888-376-8836 (options 2, 2, 0)
COBRA Coverage and Enrollment Anthem Blue Cross Blue Shield 1-877-775-9393
benefitadminsolutions.com Click Select Anthem Blue Cross Blue Shield (Anthem) from dropdown