Benefit Contacts
Here is a list of your benefit providers, in case you need to contact them directly or access additional information from their websites.
View printer-friendly list of benefit providers »
| Have Questions About... | Company... | Phone/Web... | App... |
|---|---|---|---|
| Benefits | |||
| Medical | Anthem Blue Cross Blue Shield Member Services Health Guide (Be Well Care Center) | 1-844-390-4133 or anthem.com/capitalone | |
| Prescription Drug | CVS Caremark | 1-877-210-3556 or caremark.com | |
| Dental | Delta Dental | 1-844-344-8006 or deltadentalva.com | |
| Vision | Anthem Blue View Vision | 1-866-723-0515 or anthem.com/capitalone | |
| Fertility and New Parent Benefits |
WIN Fertility Milk Stork |
1-844-323-7539 or winfertility.com/capital-one/ 1-888-207-6909 or milkstork.com/capitalone |
|
| Medical Second Opinions | Advance Medical | 1-888-797-6988 | |
| Flexible Spending Accounts |
Anthem Blue Cross Blue Shield Member Services Health Guide (Be Well Care Center) |
1-844-390-4133 or anthem.com/capitalone | |
| Be Well Rewards Program (Incentive Program) | RedBrick Health (Be Well Rewards Program) | 1-844-894-WELL (844-894-9355) or BeWellBenefits.RedBrickHealth.com | |
| Shopping for Care | Castlight Health (Capital One Medical Plan Participants) | 1-866-970-2314 or mycastlight.com/capitalone/ or support@castlighthealth.com | |
| Telemedicine | LiveHealth Online | 888-LiveHealth (548-3432) or help@livehealthonline.com | |
| Life and AD&PL Insurance | The Hartford | 1-877-867-4790 | |
| Short-Term Disability | Sedgwick | 1-844-321-CAP1 or claimlookup.com/capitalone | |
| Long-Term Disability | Cigna | 1-800-238-2125 or mycigna.com | |
| 401(k) Associate Savings Plan | Capital One Retirement Savings Center (Fidelity Investments) |
1-800-854-4015 or netbenefits.com | |
| Commuter Benefits | WageWorks | 1-877-924-3967 or wageworks.com | |
| Associate Stock Purchase Plan | Equity Administrator | EquityAdministrator@capitalone.com | |
| Educational Assistance | EdAssist | 1-855-789-3852 or clients.brighthorizons.com/CapitalOne | |
| Adoption/Surrogacy Reimbursement | Anthem EAP | 1-855-383-7222 or anthemeap.com (login: Capital One) | |
| Employee Assistance Program | Anthem EAP | 1-855-383-7222 or anthemeap.com (login: Capital One) | |
| Back-up Child and Family Care | Bright Horizons |
1-877-242-2737 or go to careadvantage.com/capitalone |
|
| College Coach | College Coach | 1-877-527-3550 or passport.getintocollege.com | |
| Vacation Buy-Up | HR Help Center | HRHelpCenter@capitalone.com | |
| Other | |||
| Enrolling or Making Health and Welfare Benefits Changes | Capital One Benefits Center (Mercer Benefits Administration) |
Access capitalonebenefitsite.com or contact the Capital One Benefits Center at 1-888-376-8836 (options 2, 2, 0) | |
| Enrolling or Making Benefit Changes to your 401(k) Participation (may be done at any time during the year) | Capital One Retirement Savings Center (Fidelity Investments) |
1-800-854-4015 or netbenefits.com | |
| Open Enrollment (general questions and eligibility) | Capital One Benefits Center (Mercer Benefits Administration) |
Call 1-888-376-8836 (options 2, 2, 0) | |
| Passwords (for help with Capital One Benefit Site passwords) | Capital One Benefits Center (Mercer Benefits Administration) |
Call 1-888-376-8836 (options 2, 2, 0) | |
| COBRA Coverage and Enrollment | Anthem Blue Cross Blue Shield | 1-877-775-9393 benefitadminsolutions.com Click Select Anthem Blue Cross Blue Shield (Anthem) from dropdown |
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