New Hires and Associates with Life Events

New Hires
Welcome to Capital One (or welcome back)! Here’s what you need to do to enroll in your benefits:

FULL-TIME ASSOCIATES
  • Leam about your 2020 benefits.
  • Be on the lookout for an email from Capital One with enrollment information.
  • Enroll for 2020 benefits within 31 days of hire.
PART-TIME ASSOCIATES (20+ STANDARD HOURS)
  • Learn about your 2020 benefits.
  • Enroll in your 2020 benefits within 31 days of hire.

Associates with Life Events
If you experience a qualifiying life event (QLE) which is a qualifying change in your family or employment status such as marriage, birth of a child, adoption, change in hours and more, you may adjust specific parts of your benefits coverage. Here's what you need to do to enroll.

QLE'S ENROLLMENT
  • You will need to make changes to your 2020 benefits on the Capital One online enrollment system.
  • Remember you must make your benefit changes within 31 days of the event (60 days after birth, adoption of a child or loss or gain of eligibility or a state/federal insurance program such as Medicaid or the Children’s Health Insurance Program (CHIP)).
NEW HIRE OR LIFE EVENT AFTER OCT. 8, 2020

If you are newly hired or experience a life event after October 8, 2020, be sure to review the checklists regarding the actions you need to take regarding your 2020 AND 2021 benefits.

New Hire Checklist
Life Event Checlist

STANDARD HOURS

Benefits eligibility is determined based on the amount of standard hours you work per week. Standard hours are the number of hours associates are scheduled to work per week, as maintained in Workday. Standard hours may not be reflective of actual hours worked in a given week.