Eligibility

Benefits eligibility is determined based on the amount of standard hours you work per week. Standard hours are the number of hours associates are scheduled to work per week, as maintained in Workday. Standard hours may not be reflective of actual hours worked in a given week.

Eligible dependents include:

• Your spouse or domestic partner
• Dependent children who are married or unmarried — including adopted children, foster children in your care, and stepchildren. Children are eligible from the day they are born, adopted, or placed with you as a foster child until the end of the month of their 26th birthday
• Your domestic partner’s biological or adopted children who reside with you until the end of the month of their 26th birthday
• Other minor children if you’re their legal guardian
• Older children with mental or physical impairments may be eligible — certifications must be provided (as applicable). Learn more

Ineligible dependents include, but are not limited to:

• Divorced spouses — if you’re legally required to provide medical coverage for your divorced spouse, you must purchase individual coverage outside of the Capital One plans
• Parents, grandparents, siblings, aunts, uncles, and cousins — are not eligible under any circumstance
• Spouses of dependent children

Eligible associates may enroll their domestic partners for medical, dental, vision, and life and AD&PL insurance coverage.

A domestic partner is an individual (same or opposite gender), with whom you share your life. To be eligible for domestic partner coverage, you and your domestic partner must:

• Be at least 18 years of age
• Not be related by blood
• Be each other’s sole domestic partner and intend to remain so indefinitely
• Reside in the same residence
• Be financially interdependent
• Not be legally married to anyone else

You also may cover your domestic partner’s biological or adopted children if:

• You cover your domestic partner
• The children are under age 26. Older children with mental or physical impairments may be eligible — certifications must be provided (as applicable). Learn more
• They live in your household

Based on IRS rules, you can generally make changes during the year only if you have a qualifying change in your family or employment status. This includes events such as:

• Marriage or divorce
• Gaining or losing a domestic partner
• Birth or adoption of a child
• Death of your spouse or dependent
• Your spouse ending or starting employment when that affects coverage eligibility
• You or your spouse changing from full-time to part-time employment status or vice versa, when the change affects coverage eligibility
• Change in health coverage by your spouse’s employer
• Loss of eligibility for your dependent because of exceeding the age eligibility requirements
• Loss or gain of eligibility (for you or your eligible dependents) for another group health plan
• Loss or gain of eligibility or a state/federal insurance program such as Medicaid or the Children’s Health Insurance Program (CHIP)
• Cost increase of 15% or more in another employer’s plan affecting spouse/domestic partner/dependent

View more details on these qualified life events.

Benefit changes must be consistent with the eligible life event. You must make changes through the Benefits Application in Workday (make a change to your existing benefits or click here if you are enrolling in Capital One benefits for the first time) website or by contacting the HR Benefits Center at 1-888-376-8836 within 31 days of the event (60 days after birth, adoption of a child, or loss or gain of eligibility for a state/federal insurance program such as Medicaid or the Children’s Health Insurance Program (CHIP)). If you don’t, you must wait until the next benefits Open Enrollment period to make updates. If you are already enrolled in a health plan, please note that you will not be able to change plans during the year through a QLE.

The Patient Protection and Affordable Care Act (the Health Care Reform law) requires employers with 100 or more employees to offer affordable health care coverage to full-time employees who work an average of 30 or more hours per week.

Capital One eligibility guidelines already meet — and exceed — this requirement. We’re including additional measures to ensure all associates who could meet the eligibility criteria set forth by the law are eligible for our health benefits.

If you’re a part-time associate regularly scheduled to work fewer than 20 standard hours per week as maintained in Capital One’s system of record (Workday), you are typically ineligible for benefits. However, if you meet the required average of 30 “hours of service” per week as defined by the Health Care Reform regulations, you may be eligible for health benefits (except Short-Term Disability) after 90 days of employment. We’ll monitor service hours to ensure eligible associates receive benefits.